CBT NEWS: Hyundai embraces transparent online reviews with SureCritic

December 19, 2014
Tim Fiorito

In November 2013, Hyundai Motor America and its dealer network announced they would publicly feature owner-generated ratings and reviews of their dealership service experience through SureCritic™, similar to a way a restaurant or movie is rated on-line. Since then, more than 96 percent of dealers enrolled and now actively monitor reviews. No other manufacturer provides the transparency of its dealership service facilities like Hyundai.

Full Story: http://cbtnews.com/hyundai-embraces-transparent-online-reviews-with-surecritic/