Blog Series: ReviewReach – Part 1

February 01, 2018

Things are picking up and getting exciting here at SureCritic! Our newest release of ReviewReach, an app that generates even more reviews for you across multiple services, is out and ready for download! In our previous blog, we announced its arrival and gave readers a brief overview. But just the one blog will not suffice! Over the next few weeks we will explore the ins and outs of ReviewReach and how it can help your business portfolio.

If you build (and manage) it, they will come

ReviewReach will ultimately help you build and manage your online reputation. As a business owner, you are already killing it. You have reviews across Google, Facebook, SureCritic, and others. Your average star rating is 4.7 and the foot traffic is flowing! Wouldn’t it be nice to access all of those reviews in one place and generate even more reviews? ReviewReach gives you just that. Collect 100s more verified reviews to help you stand out against the competition.

It is important to act quickly with all customers but you can also provide alternative processes for unhappy customers. Customize the path your customers take based on their feedback to ensure their needs and wants are evaluated appropriately.

Better understand your customers

Are you feeling out of touch with your customers? Are you unsure how to customize the experience for each person? It is important to act quickly with all customers but also provide alternative processes for unhappy customers with ReviewReach. Customize the path your customers take based on their feedback to ensure their needs and wants are evaluated appropriately. It is vital to make sure the neutral feedback is given different attention than the unhappy or even happy feedback. Customized action is the key to return customers and lifetime loyalty.

In the next part of this series, we will cover how to increase brand trust and dominate your SEO strategy. Don’t change that channel!

Get a demo here.