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ELEVATE YOUR BUSINESS AND BRAND

Comprehensive Solutions for Reputation and Customer Engagement

Discover our all-in-one business platform designed to revolutionize your online presence, from enhancing your reputation to improving customer and employee satisfaction. Experience increased loyalty and improved SEO, powered by our robust features, including CX management, Review Generation and Monitoring, AI-driven responses, strategic Social Media Posting, and impactful Review Marketing.

Solution

Improve your online reputation

Improve your online reputation by asking all your customers to leave a rating and review.

Save time and improve your reputation by automatically asking customers to leave a review. This process naturally increases your online scores by reducing infrequent or unhappy reviewers. Reviews are verified against the POS system and flagged for suspicious or inappropriate behavior, so you know your business is being reflected accurately in your online reputation.

Products
Ratings and Review
  • ReScore®
  • Premium Listings
  • Website Chat Widget
ReviewReach®
  • Reputation Monitoring
  • Google Review Generation
  • Facebook Review Generation
Social Campaigns
  • 5-Star Reviews pushed to Google My Business Profile
  • One Click Publishing
  • Integrated with Google/Facebook
Solution

Boost sales

SureCritic’s suite of products are designed to help you be seen by more consumers in more places, increasing new customer sales opportunities. Our patented customer recovery process, ReScore®, helps businesses retain customers and increase customer pay loyalty.

Products
Social Campaigns
  • Offers and Promotions Made Easy
  • Once Click Publishing
  • No More Expired Offers
Ratings and Reviews
  • Premium Listings
  • Website Chat Widget
  • ReScore®
ReScore®
  • Increase Customer Retention
  • 92% of customers are likely to return if the concern is resolved
  • Works with Google My Business Profile Reviews
Messaging
  • Website Chat Widget integration
  • Text-the-Manager
  • Autoresponder
Solution

Enhance local search rankings

Recent and relevant reviews is one of the easiest way to increase local search ranking and foot traffic to your website. Increase your rating by automatically asking all customers to leave a review, utilize widgets to leverage them across your website and social media, and convert the foot traffic that comes to your website faster.

Products
Ratings and Review
  • ReScore®
  • Premium Listings
  • Employee Profiles
  • Website Chat Widget
ReviewReach®
  • Google Review Generation
  • Facebook Review Generation
Product Reviews
  • Content for your website
  • Product Insights with custom questions
  • Increase SEO
Social Campaigns
  • 5-star reviews promoted on social channels
  • Helps completed Google Profile
  • Increase content published on all sites
Solution

Increase customer satisfaction

Build your business with informed decisions based off the feedback from your customers.

Optimize your business, keeping customers happy, turning them into brand advocates, and attracting new business from the benefits of a positive online reputation.

Products
Surveys
  • SocialCSI
  • Net Promoter Score
  • Analytics
Ratings and Reviews
  • ReScore®
  • Premium Listings
  • Employee Profiles
  • Website Chat Widget
Messaging
  • Text the Manager In-store
  • Website Chat Widget
ReScore®
  • Increase Customer Retention
  • Google Review Integration
  • Proven to increase rating scores

SureCritic’s products

Starting at $39.99/mo. with enterprise pricing available, get the most out of customer feedback

What users are
saying about SureCritic

(5.0)
Brandon Desenberg, General Sales Manager at Lee Johnson Hyundai of Everett

“The SureCritic platform is easy to utilize, giving us an abundance of tools to ensure the customer experience is fantastic.”

(5.0)
Ian Woods, Towne Lincoln

“SureCritic's software makes it easy for us to manage the review process, as well as spread our reviews on important sites. The team at SureCritic is easy to work with and their pricing is spot on. Best platform on the market!”

(5.0)
Victor DeLuca, Manager, Approved Auto Repair Network, AAA Northeast

“SureCritic's employee profile pages improve the entire AAA Approved Auto Repair facility service experience. AAA members can feel more confident with the shop staff before the service and when choosing a shop to service their vehicle, and the AAR facility can empower their staff to ensure a positive customer experience. It's a win/win all around.”

SureCritic for
Business App

The SureCritic for Business app provides business owners the ability to access SureCritic tools from anywhere. Manage your online presence, respond to reviews and track your data right from the palm of your hand.